Google cautions against ‘hallucinating’ chatbots, report says

an old typewriter sitting on a table next to a lamp

As anyone in the tech industry knows, Google is the reigning king when it comes to search engines. So when they release a report cautioning against certain practices, the tech world takes notice.

Recently, Google released a report that cautioned against the use of chatbots that “hallucinate.” What does this mean, exactly?

In short, it means that chatbots that are programmed to engage in conversations with humans should not be given free reign to generate their own responses. Why? Because doing so can lead to some pretty bizarre and ultimately frustrating conversations.

For example, consider this exchange:

Human: Hello, chatbot.

Chatbot: Hello, human. How are you today?

Human: I’m good, thanks. How are you?

Chatbot: I’m good, too. Thanks for asking.

Human: You’re welcome.


I’m glad you’re doing well. Thanks for speaking with me.

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